POST 13/88 :
REF NO: HRMC 17/26/16
SALARY : R582 444 – R686 091 per annum (Level 10), (a basic salary)
CENTRE :
Head Office: Tshwane,
Directorate: Application Processing
REQUIREMENTS :
- An undergraduate qualification in Operations Management, Public Management, Administration or Business Management, at NQF 6 as recognized by SAQA.
- Three (3) Years’ experience as a Supervisor in operations in a client or customer services environment is required.
- Extensive knowledge of the Identification Act, South African Citizenship Act, 1995.
- Extensive knowledge of the South African Passport and Travel Documents Act, 1994.
- Understanding of the Immigration Act and Refugee Act.
- Knowledge of migration patterns and population movement within South Africa.
- Knowledge of the South African Constitution and Public Service Regulations Act.
- Knowledge of policy development and government protocol.
- A valid drivers’ license is an added advantage.
- Willingness to travel and work extended hours.
DUTIES :
The successful candidate will be responsible for, amongst others, the following specific tasks:
- Administer the allocation, cancellation, deletion and reactivation of Identity Numbers in the National Population Register.
- Supervise the investigation and approval of duplicate cases. Monitor the laying of the file is correct, ensure that the correct records are attached.
- Quality check and ensure correctness of submitted forms for amendment of information on the NPR.
- Verify the correctness of information on the confirmation letter with the information on NPR as well as signing the letters as on behalf (pp) of DG.
- Monitor records/documentation according to DHA policies and requirements.
- Adhere to business process management when executing daily operations on the unit.
- Build and maintain relationship with various stakeholders (Internal and External).
- Ensure effective and efficient management of human, physical and financial resources within the Unit.
- Coach and guide staff on best practices and compliance with regulatory requirements.
ENQUIRIES : Head Office: Ms R Masemola Tel No: (012) 406 4156
Apply