POST 13/79 :
REF NO: HRMC 17/26/7
Directorate: Operational Support (Civic Services)
SALARY : R896 436 – R1 055 958 per annum (Level 11), (an all-inclusive salary package)
CENTRE :
Head Office: Tshwane
REQUIREMENTS :
- An undergraduate qualification in Business Management, Public Management or Social Sciences at NQF 6 as recognized by SAQA.
- Three (3) Years’ experience in an Assistant Director (Junior Management) level in a Business Intelligence (BI) environment is required.
- Knowledge of the South African Constitution.
- Knowledge of Immigration Act, Refugee Act and Citizenship Act.
- Sound knowledge and understanding of the Citizenship Act and Identification Act.
- Knowledge and understanding of Civic Services Legislations and Prescripts.
- Knowledge of the Public Service Regulations Act.
- A valid drivers’ license is an added advantage.
- Willingness to travel and work extended hours.
Required skills and competencies:
- Strategic capability and leadership.
- Service Delivery Innovation.
- Client Orientation and Customer Focus.
- People Management and Empowerment.
- Financial reporting. Honesty and Integrity.
- Change management.
- Programme and Project Management.
- Decision Making.
- Communication skill.
DUTIES :
The successful candidate will be responsible for, amongst others, the following specific tasks:
- Manage the coordination operations of Business Intelligence (BI) for the Branch.
- Manage the collection, review and validation of customer data and conduct audits.
- Manage the monitoring of analytics and metrics
results and implement of new data analysis methodologies. - Consolidate inputs from directorates for strategic planning and ensure quality control.
- Develop and implementation of policies and procedures, directives, acts and regulations.
- Establish, maintain and ensure a good working relationship with the department and relevant stakeholders.
- Implement effective risk and compliance in line with the relevant legislative prescripts.
- Ensure effective and efficient management of human, physical and financial resources within the Unit.
- Coach and guide staff on best practices and compliance with regulatory requirements.
ENQUIRIES :
Head Office: Mr W Mamphoke Tel No: (012) 406 4247
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